Privacy Policy

Outdoorisimo (“we,” “our,” or “us”) operates this website and online store, along with all associated content, features, tools, products, and services (collectively, the “Services”), to provide you with a curated online shopping experience. Our platform is hosted by Shopify, which enables us to deliver the Services to you. This Privacy Policy explains how we collect, use, and disclose your personal information when you access, interact with, or make purchases through the Services, or when you otherwise communicate with us. If any conflict arises between this Privacy Policy and our Terms of Service, this Privacy Policy governs with respect to the handling of your personal information.

Please review this Privacy Policy carefully. By accessing or using any portion of the Services, you acknowledge that you have read and understood how your information is collected, used, and disclosed as described below.

Personal Information We Collect or Process

“Personal information” refers to data that identifies, relates to, or can reasonably be associated with you or another individual. Information that has been anonymized or de-identified so that it cannot reasonably be linked to you is not considered personal information. Depending on how you interact with the Services, your location, and applicable law, we may collect or process the following categories of personal information, including inferences derived from such information:

Contact Information: Name, billing and shipping addresses, email address, and telephone number.
Financial Information: Credit or debit card numbers, payment details, transaction information, and other financial account data.
Account Information: Username, password, security questions, and account preferences.
Transactional Information: Items viewed, added to your cart or wishlist, purchased, returned, exchanged, or canceled, along with your transaction history.
Communications: Information included in your correspondence with us, such as customer service inquiries.
Device Information: IP address, browser type, device identifiers, network information, and related technical data.
Usage Information: Details about your interactions with the Services, including browsing behavior, timestamps, and navigation patterns.

Sources of Personal Information

We may obtain personal information from the following sources:

Directly from you, including when you create an account, interact with the Services, or communicate with us.
Automatically, through cookies, tracking technologies, and data collected from your device when you access the Services.
Service providers acting on our behalf, such as payment processors, analytics providers, or technical support partners.
Business partners and third parties, as permitted by law.

How We Use Personal Information

The ways in which we may use your personal information depend on your interactions with us and the specific Services you use. Uses may include:

1. Providing, Customizing, and Improving the Services

We use your information to fulfill orders, process payments, manage your account, support returns and exchanges, send account-related notifications, remember your preferences, enable product reviews, and personalize your shopping experience, such as recommending items based on your activity.

2. Marketing and Advertising

We may use your personal information to send promotional emails, text messages, or mail, and to display targeted advertisements on our website or elsewhere, including based on items you viewed or purchased.

3. Security, Safety, and Fraud Prevention

We use your information to authenticate accounts, secure transactions, detect and investigate fraudulent or harmful activity, and maintain the integrity of the Services. You are responsible for safeguarding your login credentials.

4. Communication

We use your information to respond to inquiries, provide customer support, and maintain our relationship with you.

We may process your personal information to comply with laws, respond to lawful requests, participate in litigation, or enforce our terms and policies.

How We Disclose Personal Information

We may disclose your personal information to third parties for legitimate business purposes, including:

Shopify and other service providers who support our operations (e.g., payment processing, data analytics, order fulfillment, IT services).
Business and marketing partners who help deliver advertising or promotional content. Their use of your data is governed by their own privacy notices.
Third parties at your direction, such as shipping carriers or social media integrations.
Affiliates or entities within our corporate group.
In connection with business transactions, such as mergers, acquisitions, reorganizations, or bankruptcy.
To comply with law, including responding to subpoenas, legal requests, and enforcement inquiries.

Relationship with Shopify

Our store is hosted by Shopify, which collects and processes personal information to operate and enhance the Services. Information provided through the Services may be transmitted to Shopify or to third parties operating in other countries. Shopify may also use your data to power enhanced features across its merchant network.

For details on how Shopify uses personal information and your rights regarding their processing, please review the Shopify Consumer Privacy Policy and the Shopify Privacy Portal.

Third-Party Links

The Services may contain links to websites or platforms operated by third parties. We are not responsible for the privacy practices, security measures, or content of such websites. Any information you share on those platforms may be visible to other users and subject to their terms.

Children’s Data

The Services are not intended for use by individuals under the age of majority in their jurisdiction. We do not knowingly collect personal information from children under that age. If you believe a child has provided us with personal information, please contact us to request deletion. We do not knowingly “sell” or “share” personal information of individuals under 16, as defined by applicable law.

Security and Data Retention

While we implement reasonable safeguards, no system is entirely secure, and we cannot guarantee absolute security. Information transmitted to us may not be secure in transit. Retention periods depend on factors such as legal requirements, account maintenance needs, and dispute resolution.

Your Rights and Choices

Depending on your jurisdiction, you may have the following rights:
Right to Access / Know
Right to Delete
Right to Correct
Right to Data Portability
Right to Manage Communication Preferences

You may unsubscribe from promotional emails using the link included in each message. Non-promotional emails (e.g., order updates) may still be sent.

Complaints

If you have concerns about our handling of your personal information, you may contact us using the details below. Depending on your location, you may have the right to appeal our response or file a complaint with your local data protection authority.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal, regulatory, or operational reasons. Updates will be posted on this website with a revised “Last Updated” date and any required notices.

Contact Us

Customer Support Hours: Mon-Fri, 10:00 AM - 08:00 PM EST

You can expect a response from customer support within one business day.

Email: support@outdoorisimo.com
Phone Number: +19179202618

Store Name: Outdoorisimo

Address:
741 Mulberry Pl
Valley Stream
NY 11581
United States